Privacy Policy

Effective Date: 01/06/2025

THE MEAT PLACE (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our B2B shopping platform, themeatplace.com.au.

1. What Personal Information We Collect

We may collect the following types of information:

Business Contact Details: Company name, ABN or ACN, business address, contact person’s name, phone number, and email.
Account and Transaction Details: Account username and password, order history, invoice and delivery information, and payment details.
Website Usage Data: IP address, device and browser type, usage logs, and cookies.

2. Why We Collect Your Information

To create and manage your business account
To process and fulfil orders
To provide customer support
To comply with legal or tax obligations
To send order updates or important notices
To send marketing communications (with your consent)

3. How We Collect Information

When you register or place an order
When you contact us
Automatically via cookies and analytics tools

4. Disclosure of Personal Information

We may share your information with:

Delivery providers
Payment gateways
IT and cloud service providers
Regulatory authorities, if required by law

5. Overseas Disclosure

Your information may be stored or processed by service providers located overseas. We take reasonable steps to ensure they comply with Australian privacy standards.

6. Data Security

We implement appropriate technical and organisational measures to protect your information from misuse, interference, loss, and unauthorised access.

7. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

8. Cookies and Analytics

We use cookies to improve your experience and monitor website usage. You can manage cookie settings in your browser.

9. Direct Marketing

We may send marketing communications. You may opt out at any time by clicking “unsubscribe” or contacting us.

10. Complaints

If you believe your privacy rights have been breached, please contact us. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.